Return Policy – exoticacheap.com
Easy Returns in 3 Steps
1. Start Your Return
- Log in to your account at exoticacheap.com
- Select “Orders” → “Request Return”
- Print prepaid label (U.S. customers only)
2. Pack Your Items
- Include original tags and packaging
- Attach return form (available in account)
- Securely seal package
3. Ship It Back
- Drop at any UPS location (U.S.)
- International: Use tracked shipping (customer-paid)
- Allow 7-10 days for processing
Return Requirements
✔ Unworn, unwashed items
✔ Original tags attached
✔ No perfumes or odors
✔ Within 30 days of delivery
Non-Returnable Items
✖ Final sale items (marked at checkout)
✖ Worn or altered merchandise
✖ Swimwear (hygiene reasons)
✖ Gift cards
Refund Details
- Processing: 5-7 business days
- Method: Original payment
- Deductions:
- Original shipping costs
- $5.95 restocking fee
Exchange Options
For size/color changes:
- Return original item
- Place new order
- Price adjustment if needed
Special Cases
Damaged Items
- Report within 48 hours
- Include photos
- Free return shipping
Wrong Items
- Contact us immediately
- Prepaid label provided
International Returns
- Customer pays return shipping
- Refund excludes duties/taxes